Navigating Conflict in the School Environment

Date: 17 & 29 September 2025

Time: 5pm - 6pm

Online Webinar: Zoom

Blurb

This transformative webinar series equips teachers and school leaders with essential skills to foster a culture of authentic relating and non-violent conflict resolution. Rooted in Nonviolent Communication (NVC), mediation techniques, the CINERGY Conflict Coaching Model, and authentic relating practices, the training empowers participants to reshape their approach to conflict - both personally and within their school communities.

By developing these skills, educators will influence not only their own responses to conflict but also the broader school culture, fostering more empathetic, resilient, and connected school environments.

Participants will leave with practical, immediately applicable tools to navigate and resolve conflicts effectively. This training aligns with the An Cosán Framework, supporting professional growth while empowering educators to model and teach conflict resilience. By integrating relational, communication-centred strategies, teachers will cultivate more supportive and empathetic school communities where both students and staff thrive.

Learning Outcomes

• Recognize stress responses in themselves and students by understanding the nervous system’s reaction to conflict.
• Understand the Window of Tolerance, Bruce Perrys 3 R’s and how they relate to successful conflict resolution, and practicing “Time-In”
• Apply the 5 Pillars of Authentic Relating to build trust, deepen understanding, and foster compassion in classroom and staff interactions.
• Develop self-regulation strategies and model these behaviours for students to support emotional resilience.
• Lead and structure difficult conversations using practical prompts and frameworks that ensure respectful, solution-focused dialogue.
• Promote school-wide cultural change by implementing conflict-resolution strategies that build a conflict-resilient learning environment.

Bio

Sorcha Mallen - Founder of Rooted Resolutions

Sorcha Mallen is a conflict resolution specialist, facilitator, and trainer passionate about equipping people with the tools to navigate high-pressure moments with clarity, confidence, and calm. Through her practice, Rooted Resolutions, Sorcha designs and delivers transformative trainings for workplaces, educators, leaders, and parents, empowering them to hold space in conflict without rescuing, controlling, collapsing, or absorbing.

Her signature approach blends conflict coaching, nervous system awareness, nonviolent communication, and practical facilitation tools to help people face tough conversations and moments of escalation with grounded presence.

With years of experience working in schools, organizations, and frontline environments, Sorcha’s work stands at the intersection of human connection, emotional resilience, and effective communication. Whether leading workshops, coaching individuals, or facilitating group processes, she brings a calm, insightful presence and a deep belief in people’s capacity to transform conflict into connection.

This webinar is hosted by Monaghan Education Support Centre. The information you provide when registering will be shared with the host centre and the centre through which you booked and can be used and shared by them in accordance with their Terms and Privacy Policy, which is available on their website.